Artificial intelligence (AI) and its various forms facilitate new ways of conducting business operations by increasing efficiency, innovation, and effectiveness. AI will change traditional business models, displace industries, and fuel global economic growth. Oracle embraces this movement by delivering AI capabilities within Oracle Fusion Applications. The applications provide AI functionality using existing business application workflows without an upcharge to existing services. Oracle is applying AI within its applications so that customers can capitalize on Generative AI (GenAI) and AI Agents to realize immediate value. Oracle is unique in providing a comprehensive suite of enterprise applications, data warehousing, analytics, databases, and security. It combines this with the fastest cloud infrastructure engineered for AI, OCI, and Oracle Integration Cloud Service.
This unique combination is essential, as the best AI requires prime data, great applications, innovative technology, and industry-leading security. Oracle customers are already benefiting from Oracle's AI advantage across Oracle Fusion Cloud Applications and the Oracle Technology Stack at no additional cost.
Oracle Enterprise Advantage in AI Deployment
Oracle Fusion Cloud application delivers a comprehensive suite of cloud-based solutions with the best value from Oracle E-Business, PeopleSoft, JD Edwards applications, and Oracle Technology Stack. As a single data platform, Fusion Applications connects finance, HR, manufacturing, sales, service, and supply chain applications that are always up-to-date and comprehensive and serve as a trusted data source from across an organization. Oracle Fusion Cloud was built in the age of AI, allowing Oracle AI in Fusion Applications to deliver relevant and context-driven insights, recommendations, and actions and assist with content creation. The AI features in Fusion Applications are easy to activate and use because they are built into existing business processes. Managers and employees retain complete control, with the ability to review, approve, and adjust AI-generated content, suggestions, and actions as needed.
The Most Advanced AI Platform
Built on Oracle Cloud Infrastructure (OCI), Fusion Applications deliver the fastest AI innovation cycle in the industry. OCI AI infrastructure offers a high-performance, high-availability network underlying the largest AI supercomputer in the cloud, which can run the most demanding AI workloads faster than other hyperscale platforms. Oracle also offers the best price point and incredible flexibility in shape selection. OCI is trusted by leading AI providers such as NVIDIA, Cohere, and Meta to train AI at scale. OCI AI infrastructure gives Fusion Applications a head start with secure access to the world's best-in-class AI models, retrieval-augmented generation (RAG), and other AI services. In addition, Oracle curates and validates large language models to apply the best-suited model to each use case within Fusion Applications.
Oracle offers built-in privacy and security at every layer of its technology stack and respects its customers' enterprise data, privacy, and security. Leading large language models used by Fusion Applications are hosted in OCI, which means that the AI services are designed to keep all data securely within Oracle, limiting complexity and risk. Notably, the data security and access controls inherent in Fusion Applications carry through AI predictions, recommendations, and generated content. Additionally, Oracle AI helps any organization manage its vital data better and can be more cost-effective. AI can take on tasks including moving data as required, cleansing data, and scanning networks to detect data security or collection issues.
Specific examples by module:
Finance:
Automatically matching transactions to reduce manual reconciliation effort
Predicting future cash flow based on historical data
Generating narrative summaries for financial reports
Identifying potential fraudulent transactions
Human Capital Management (HCM):
Suggesting relevant candidates for job openings based on skills and experience
Identifying potential high-performing employees through talent analytics
Automating tasks like generating personalized job description
Supply Chain Management (SCM):
Optimizing inventory levels through demand forecasting
Providing real-time recommendations for field service technicians during repairs
Automatically triggering purchase orders when inventory levels drop below a threshold
Customer Experience (CX):
AI-powered chatbots to answer customer queries
Personalized product recommendations based on customer behavior
Generating proactive customer support alerts based on data analysis
Key points about AI in Fusion Applications:
Embedded AI: AI capabilities are seamlessly integrated within the various Fusion applications, allowing users to leverage AI functionalities directly within their workflows.
Generative AI: Oracle increasingly incorporates generative AI features to create text summaries, generate personalized content, and assist decision-making.
AI Agents: "AI Agents" are virtual assistants that can perform specific tasks and provide guidance based on user context within the application.
Comprehensive AI
Oracle's combination of the best data, applications, technology, and market-leading security ensures Oracle's customers achieve great AI results. This combination has also enabled Oracle to deliver many AI features, including more than 100 generative AI use cases, and it supports more than 50 agentic workflows throughout Fusion Applications. Oracle recognizes that clients have unique requirements and provides a development platform empowering customers to augment existing use cases, create new ones, and add new AI agents. With end-to-end AI capabilities, the flexibility to add more, and new AI features delivered every 90 days, Fusion Applications customers are uniquely positioned to take immediate advantage of AI.
"We believe generative AI will transform the way we work. For example, customers can describe their desired outcome in a conversational language, and an LLM will automatically produce solutions. In data analytics, customers will no longer need to code for machine learning (ML) but ask for predictions. In engineering, customers can describe product properties, and the models will create the design. The applications are limitless."
-Sam Mahalingam, Chief Technology Officer, Altair
FAQs
What AI capabilities are included in Oracle Fusion Applications? Oracle Fusion Applications come with embedded AI features, including Generative AI for content creation, AI-powered automation for business processes, predictive analytics, and AI Agents that assist users with specific tasks-all at no additional cost.
How does Oracle ensure data security and privacy when using AI? Oracle Fusion Applications leverage OCI's built-in security to ensure data remains protected. AI services are hosted within Oracle's cloud environment, maintaining strict data privacy, access controls, and compliance with enterprise-grade security standards.
What are some real-world AI use cases in Oracle Fusion Applications? AI enhances multiple business functions: Finance benefits from automated reconciliations and fraud detection, HR uses AI for talent recommendations, Supply Chain Management optimizes inventory and procurement, and Customer Experience (CX) features AI-driven chatbots and personalized recommendations.
How does Oracle's AI compare to other cloud providers? Oracle offers a unique combination of enterprise applications, AI-driven data analytics, and the industry's fastest AI infrastructure through OCI. Seamless AI integration across business functions offers superior performance, cost-efficiency, and flexibility compared to competitors.
Can businesses customize AI features within Oracle Fusion Applications? Yes, Oracle provides a development platform allowing customers to extend existing AI use cases, create new AI functionalities, and integrate additional AI agents tailored to their business needs.
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About SMACT Works
SMACT Works is a technology-focused systems integrator and IT/ERP consulting firm. We deliver end-to-end consulting, managed, and implementation services for Oracle Cloud Applications, IaaS & PaaS, On-Premise PeopleSoft & EBS Applications. Headquartered in Dublin, OH, we have a global presence with North America and Asia offices. We are an Oracle Gold Partner Cloud Standard, ISO 9001, and 27001 certified delivery organization serving customers with Excellence and Integrity.
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